The Next Evolution in SameDay Trade-Ins

Integration

Seamless Integration with Existing Systems

Swapo’s Seamless Integration is designed to integrate effortlessly with omnichannel trade-in platforms — enhancing your current infrastructure without disruption, augmenting existing trade-in models with advanced diagnostics, real-time pricing and secure data handling.

Our solution works in sync with your processes, delivering a streamlined, efficient and scalable trade-in experience.

Process

Super Tech Assignment & Trade-In Process

How assignment works

  • Through a straightforward API integration between your system and Swapo, Super Tech assignments are coordinated based on same-day eligibility criteria.
  • Criteria can include device model, pricing by grade, postcode, ongoing promotions, or specific requests.
  • Once a request is processed, Swapo provides real-time details.

What the customer sees

  • Super Tech contact information
  • Photographic identification
  • Live location tracking
  • Estimated time of arrival, guaranteed within the hour
Doorstep

Premium Doorstep Experience — Door 2 Door

Swapo Mobile Super Techs — the only Circular Economy-focused fleet offering same-day mobile device trade-ins — provide a VIP customer experience through technical expertise, extensive experience and full insurance coverage.

Each Super Tech undergoes specialised training in modern telecoms, the secondary market, mobile security and data handling, and is highly skilled in using the Swapo application for device diagnostics, grading, secure data deletion and real-time pricing. For added security and transparency, every Super Tech is equipped with a bodycam.

Assessment

AI-Powered, Fully Automated Device Assessment

Upon arrival, the Swapo Super Tech verifies identity using official documentation, a Swapo photo ID and a unique QR code — the entire process is recorded via body cam for added security and transparency.

The assessment uses the most advanced AI-powered, fully automated device assessment app, compatible with both Apple and Android devices, integrating with All Leading Diagnostics and a proprietary Android engine for a comprehensive assessment within five minutes: full diagnostics, AI-powered imagery grading and instant valuation results. The app also checks for existing user accounts, ensuring content and settings are securely erased once the customer accepts.

Instant Payment Options

Using Swapo Instant Pay (SiP), consumers can receive immediate funds while the Super Tech is present — a seamless, hassle-free transaction. Alternatively, opt for batch payments processed at your preferred automated timings, aligning with your existing financial processes.

Final Device Delivery & Verification

All devices are delivered directly to our distribution centres by the same Swapo Super Tech for final receipt, verification and packaging — a closed-loop process guaranteeing secure handling and traceability at every stage.

Peace of mind

Buyer Protection Policy

£2,000Coverage per transaction for lost, stolen or damaged devices
48 hrsReporting window
7 daysClaim resolution
1 dayCompensation paid after approval

Get the Swapo app

Same-day trade-ins, managed end to end from your pocket.