Swapo Heritage — 1988 to 2026

Back to the Past & Into the Future

Fusing Human Expertise with AI for Next-Gen CX

Where it started

Over 35 years ago, our founder pioneered a same-day collection and repair service for mobile phones. In those pre-internet days, communications ran on a fax machine and a phone.

From W1 London, it was bike, motorbike, tube, bus and on foot to deliver a first-of-its-kind service — with clients including Sony and Vodafone.

Where we are now

In the 1990s, we provided in-store and online trade-ins to large retailers including Carphone Warehouse, Phone House, FNAC and many more.

Fast forward to today: the fax machine has been recycled, and the same-day experience is here — fusing human expertise with AI for next-generation customer experience.